Suggested Audience: Typically a functional leader + 1 day to day contributor/team lead per each of 3-5 core functions for the target segment. For initial workshops 8-14 participants is ideal with 2 nVeris facilitators.
For Customer Journey Mapping include 2-3 participants that work closely with your customer.
This is guidance for getting started—adjust as needed. You can extend to about 20 participants max.
Adapt cycles will take less time. The demo agenda works well after the first session or two with the same group. After a couple of cycles this agenda can blend into your current meetings.
Event: Operational process/value stream workshop
Duration: 2.5 hours
Location: Conference room (web meeting link for remote participants)
.svg){kind=icon}